Privacy Policy — Sanatana Bihar

(Powered by MandConnectir Pvt. Ltd.)
Last Updated: 18/12/2025

Sanatana Bihar (Foreign "We", "We", "Platform"), which is powered by MandirConnect Pvt. Ltd., is fully committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, share, protect, and protect your information—Specially for online worship, vow, temple services, priest arrangements and other religious services associated with the temples of Bihar.

You agree to this Privacy Policy using our Website or App.

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1. What information we collect

We collect some essential information to provide the perfect worship, maintain the purity of the resolution and give transparent religious experience.

1.1 Personal Information

• Full Name
• Mobile number
• Email Address
• sex
• Address

1.2 Information related to religious / worship

• Gotra (if given)
• Purpose of worship or resolution
• Family name (optional)
• The choice of the temple
• Special desires associated with worship

1.3 Information related to transactions

• UPI ID/Payment medium
• Razorpay related transaction details
• Bill and invoice records

Note: We do not store any sensitive information associated with the card. All payments are processed securely by Razorpay.

1.4 Usage & Device Information

• IP Address
• Device type and operating system
• Browser Info
• Cookies and Analytics Data

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2. How We Use Your Information

Your information is used for the following purposes:

✔ For worship
To access your name, tribe and thought related priest.

✔ To provide puja proof
To send a photo, video or confirmation message of worship.

✔ For Customer Support
For your questions, problems and updates.

✔ For Payment Process
Through our payment partners (such as Razorpay).

✔ To improve service
To improve and analyze user experience.

✔ For legal and security requirements
For fraud prevention, dispute resolution and legal compliance.

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3. Sharing information

We only share your information with the following:

3.1 Temple Priest and Temple Management

Only Required Information—such as names, tribes, resolutions and special instructions.

3.2 Payment Gateway

To process secure online payments.

3.3 Legal Authority

Only then, when required under Indian Law (IT Act, 2000).

We never:

• Don't sell your information
• Not sharing for advertising
• No third-party marketing company

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4. Data protection

We keep all your information on India-based secure and encrypted servers.
HTTPS/SSL, limited access and regular security checks are followed for data protection.

Sanatana Bihar fully adheres to Indian IT laws and data-security standards.

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5. Your Rights

You have the right to:

✔ View Your Information
✔ Request for correcting wrong information
✔ Can request data removal after service is complete
✔ Non-zero messages allow to withdraw
✔ Know how your information is using

Email us for these rights:
📩 support@sanatanabihar.com

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6. Data collection period

• Pooja Details: 6 months
• Transaction records: 7 years (According to tax laws)
• Communication Record: 180 days

After this the data is safely deleted or anonymous (Anonymized).

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7. Cookies Policy

Cookies are used:

• Easy to login
• To Accelerate Website
• For Analytics and User Experience Improvement

You can close cookies from the browser setting if you wish.

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8. Children's privacy

Our services are for adults.
No data is collected from children under 13 years of age.

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9. Third-party links

Our website may contain links to temples or government sites.
We are not responsible for their privacy policies.

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10. Service-Special Terms

• It may be necessary to share limited information for worship in certain temples
• Additional details for some rituals can be taken voluntarily
• We follow local temple committees and administrative guidelines
• Only required and minimum data are shared

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11. Sharing data with priests

• Only information related to resolution is provided
• Priests are bound by privacy regulations
• No Priest Allows Data Collection or Reuse

It ensures both religious repairs and digital security.

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12. Policy changes

MandConnectir Pvt. Ltd. can update this policy periodically.
Every change will be published with the new date on the website.

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13. Contact Us

For any problems associated with privacy or data:

📌 Copyright © 2019 Sanatana Bihar. All Rights Reserved.
📧 Email: support@sanatanabihar.com
📞 Phone: +91-7903158360

📍 Address:
Sitaram Build Mart, NH-922,
Gram + Post: Dhahiha,
Kolvar, Bihar – 802160

Our Grievance Officer within 48 hours Answer your complaint.